Privacy Policy

Last updated: April 2026

1. Who We Are

Equinox Suite is operated by René Heinz, based in Ibiza, Spain. This policy covers all services under the Equinox Suite brand, including The Fontologist, Equinox Home, Intelligence Reports, and any associated web applications or Canva integrations.

Contact: rene@equinox-suite.com

2. Data We Collect

The Fontologist (Web App & Canva App)

The Fontologist processes the words and phrases you enter to generate typeface recommendations. Specifically:

• Search queries (words or phrases) are processed in real time and are not stored permanently
• Anonymous usage counts are tracked per IP address solely for rate limiting (free tier: 3 queries per day)
• IP addresses used for rate limiting are stored temporarily and are not linked to any personal identity
• No account creation is required for the free tier

Paid Subscriptions

If you purchase a subscription, payment processing is handled entirely by Stripe. We receive confirmation of your subscription status but do not store credit card numbers or bank details. Stripe's privacy policy governs payment data handling.

Website Analytics

We use Cloudflare Web Analytics, which collects anonymous, aggregated page view data. No cookies are set. No personally identifiable information is collected through analytics.

Contact & Email

If you contact us via email, we retain your correspondence to respond to your enquiry. We do not add you to marketing lists unless you explicitly request it.

3. How We Use Your Data

• To provide and improve our services (typeface recommendations, intelligence reports, property services)
• To enforce usage limits on free tiers
• To process payments and manage subscriptions
• To respond to your enquiries

4. Third-Party Services

We use the following third-party services that may process data on our behalf:

• Cloudflare — hosting, CDN, DNS, analytics (privacy-first, no tracking cookies)
• Stripe — payment processing for subscriptions
• Canva — if you use The Fontologist as a Canva App, Canva's own terms and privacy policy also apply
• Google Fonts — typeface delivery (Google's privacy policy applies to font loading)

5. Data Retention

Rate-limiting records (anonymous IP hashes) are retained for 24 hours, then automatically purged. Email correspondence is retained as long as necessary to resolve your enquiry. Subscription records are retained for the duration of your subscription and as required by applicable tax law.

6. Your Rights (GDPR / AEPD)

As a Spanish-based operation, we comply with the EU General Data Protection Regulation (GDPR) and Spain's Agencia Española de Protección de Datos (AEPD) requirements. You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

To exercise any of these rights, contact rene@equinox-suite.com.

7. Cookies

Equinox Suite does not use tracking cookies. No cookie consent banner is required because no cookies are set. If this changes in the future, this policy will be updated and appropriate consent mechanisms will be implemented.

8. Children

Our services are not directed at individuals under the age of 16. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact

For any privacy-related questions or requests:

René Heinz
Equinox Suite
Ibiza, Spain
rene@equinox-suite.com